Frequently Asked Questions
Looking for quick answers?
Check our FAQ section for information on ordering, shipping, sizing, delivery, and our uniforms.
If you still need help, you can reach us directly using the Get in Touch button below — or contact us by phone at (01) 823 5466.
Do you sell official school uniforms?
Yes. We supply official and approved uniforms for many Irish primary and secondary schools. Each product listing clearly states the school it is approved for.
Are your healthcare uniforms officially approved?
We supply approved uniform styles for a number of healthcare providers and hospitals. Where applicable, this is clearly stated on the product page. If you’re unsure, feel free to contact us before ordering.
What sizes do you stock?
We stock a wide range of sizes for children and adults. Each product includes a size guide to help you choose the correct fit.
Do you sell uniforms in-store as well as online?
Yes. You can shop online or visit one of our stores for in-person fitting and advice.
How much does delivery cost?
We offer nationwide delivery in Ireland for €5.
How long does delivery take?
Orders are typically dispatched within 1–3 working days. During busy periods such as back-to-school season, delivery times may be slightly longer.
Do you offer Click & Collect?
Yes. Free Click & Collect is available at our store locations. You’ll be notified when your order is ready.
Do you deliver outside Ireland?
At present, we primarily deliver within Ireland. For international enquiries, please contact us directly.
Can I return or exchange an item?
Yes. We accept returns and exchanges on unused items with tags attached, within the timeframe outlined in our Returns Policy.
Can I return personalised embroidered items?
Unfortunately, personalised embroidered items cannot be returned or exchanged unless faulty, as they are made specifically to order.
What if I ordered the wrong size?
If the item is not personalised, you can return or exchange it in line with our Returns Policy. We recommend checking the size guide before ordering.
Do you supply uniforms to schools or organisations?
Yes. We work closely with schools, healthcare providers, and organisations across Ireland. For bulk or organisational orders, please contact us.
Can you add embroidery or logos to uniforms?
Yes. We offer professional embroidery services for approved schools and organisations. Please note that embroidery adds additional processing time.
What payment methods do you accept?
We accept all major debit and credit cards, as well as secure online payment options available at checkout.
Is my payment information secure?
Absolutely. Our website uses secure, encrypted payment systems to protect your information.
What are your store opening hours?
Store opening hours vary by location and are listed on our Contact page.
